Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At Cloudtie, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder, Alex, still replies to most emails personally. (Yeah, really!)
Whether you’ve got a question about an order, need styling advice, or just want to chat about that one product you’re obsessed with, we’re all ears. Here’s how to reach us:
Honestly? Some of our best product ideas came from customer emails. Like that time Sarah from Portland wrote, “I wish your jackets had deeper pockets for dog treats...” Guess what launched three months later? (Hint: It involved pockets.) So don’t hold back—tell us what’s on your mind!
P.S. If you’re reaching out about an order, include your order #. It helps us pull up your details faster—meaning we can help you quicker!
Looking forward to connecting,
The Cloudtie Team
